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Contact Us

Many options are available to you when you need to contact us. For your convenience our Call Center is open six days a week and you have the option of sending a secure email to us at any time. In addition, you can report a lost or stolen credit or debit card 24 hours a day, 7 days a week.

 

Call

570-879-2175 | 888-868-3858

Customer Support Hours:
Monday - Friday | 8:00am - 9:00pm
Saturday | 8:00am - 5:00pm

Email

The protection of confidential communication is important to us. To ensure the confidentiality of private information that our company sends you via email, we have implemented an email encryption service. We are using secure messaging services to protect our email communications. Click the button below to log into your Message Center account or register as a new user. Then send your secure message to customerservice@psbt.com.

Secure Message Login

Locations

See a complete list of our branch locations and off-site ATM locations.

Lost or Stolen Cards

You should notify us immediately if your card becomes lost or stolen.

 

Debit Card Travel Notification

We are constantly monitoring activity on our customers' debit cards as part of our continuous Fraud Detection Program. Based on fraudulent activity in certain areas, your card may not be available to use unless you notify us of your travel plans prior to departure. Please stop by any branch to complete a Travel Notification for Debit Cards or call our Debit Card Department at 888-868-3858, option 2.